At the time of launching digital TV in the UK, their marketing strategy was to give away the set top boxes and dishes for free, enabling them to get into peoples homes. The City believed in the company and bought into the vision that Sky represented the future of TV.
To support the launch and help communicate the proposition more clearly, Carnegie Orr produced an annual report that focused on what the business offered – red buttons, 400 channels at your fingertips, online shopping and banking.
Over time, we helped them evolve their reporting, away from a focus purely on functional details and business diversity, to a strategy based on measurement: number of subscribers, average revenue per customer, the targets set and reporting on how they’d met those targets.